Returns & Exchanges
Due to the nature of our products, all sales are final; however, we are committed to ensuring your satisfaction and will replace any items damaged or lost during transit. Please contact our customer service team within 14 days of delivery to initiate a claim for damaged goods.
Contact Support
Email our Customer Care team with your order number and clear photos of the damaged or incorrect item you received.
Review Process
Our team will review your request within 48 hours to verify the damage and confirm eligibility for a replacement or store credit.
Authorization
Once approved, you will receive a Return Merchandise Authorization (RMA) number and instructions if the physical item needs to be sent back.
Resolution
After verification, a replacement order will be processed immediately at no additional cost, or a digital gift card will be issued to your account.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing